Jobs in Quebec, Canada

The technical expert in our Professional Services team

First time hearing about Professional Services? We are THE technical team that brings the Coveo product to life for our clients. We're the guide, the sherpa, the point guard, and the technical advisor for our clients throughout the implementation phase!

But hold on! When we talk about customization, we don't mean changing the colour of the UI here. At Coveo, we're talking about indexing, in the cloud, millions of documents in many different systems and delivering search results that are relevant to the user’s situation in less than a second, all to ensure an exceptional digital search experience.

How do we do this? Here's what you can expect on the day-to-day :

• Develop innovative solutions by improving and customizing our “Out of the box” functionalities based on our customers needs and expectations, all while ensuring the solutions fit with their existing systems (ex : integration with SAP, Salesforce, ServiceNow, Zendesk, and more!).
• Deploy the solution so it connects with the customer's systems in place : that means on-premise for some, in the cloud for others and even a mix of both for specific customers…
• Configure and optimize our solution so it consolidates information and ensures features, functionalities and plug-ins.
• Fine-tune their relevance rankings so that the list of results is contextualized for users.

Does this sound familiar? Here are the job requirements :

• Experience with modern UI frameworks like React.js, Vue.js and Angular.js
• Data normalization and field mapping are concepts that you are familiar with.
• Consulting and / or client facing experience, understand the importance of timely communications and see value in collaborating with colleagues to find the best possible solution.
• Entrepreneurial spirit, you feel you achieve so much more by working along with a customer or partner than alone between four walls.
• We can count on you to take leadership and ownership of a project. You have the ability to prioritize and work under pressure in a structured, resourceful and thorough manner.