Jobs in Peterborough, Canada

Employer Industry: Customer Service and Technology Solutions

• Salary up to $20/hr, plus performance-based incentives
• Opportunity for career advancement with 80% of management promoted from within
• Work remotely from the comfort of your home
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• DailyPay enrollment option to access your pay early
• Inclusive company culture with networking and mentorship programs

• Provide inbound customer support in both Spanish and English using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer and promote additional products and/or services
• Ensure exceptional customer experiences with each interaction

• Fluent in both Spanish and English
• Minimum of 1 year of customer service experience
• Open availability for work shifts
• High school diploma or GED
• A quiet, distraction-free home environment for work

• Proficiency in fast-paced multi-tasking and eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• Access to a desktop or laptop for required testing

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #BilingualJobs

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.