Claims Assistant - Flexible Hours & Growth Path

Max Insurance; Remote; CAD 40,000 - 70,000; Full time

Job summary

A leading home insurance provider in Canada seeks a dedicated Claims Assistant to join its claims department. This role involves providing administrative support to Claims Adjusters, gathering customer information, and ensuring positive interactions throughout the claims process. Ideal candidates will have 1-2 years of administrative experience, strong organizational skills, and a commitment to helping customers in their time of need. Join a company with great growth potential and a supportive work culture.

Benefits

Comprehensive health benefits

Discretionary bonus eligibility

Support for lifelong learning

State-of-the-art tools

Flexible work hours

Paid volunteer hours

Qualifications

• 1 – 2 years of experience in an administrative support role is required.
• Familiarity with the insurance industry and the claims process is preferred.
• A drive and eagerness to learn.

Responsibilities

• Act as the first point of contact for customers reporting an insurance claim.
• Provide excellent customer service for every interaction.
• Gather and record all relevant information regarding insurance claims.

Skills

Experience in administrative support

Ability to prioritize and organize workload

Empathy towards customers

Job description

A leading home insurance provider in Canada seeks a dedicated Claims Assistant to join its claims department. This role involves providing administrative support to Claims Adjusters, gathering customer information, and ensuring positive interactions throughout the claims process. Ideal candidates will have 1-2 years of administrative experience, strong organizational skills, and a commitment to helping customers in their time of need. Join a company with great growth potential and a supportive work culture.