Jobs in Ottawa, United States

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Sandman Hotel Group and Sutton Place Hotels are seeking enthusiastic Reservations Agents for our Guest Support Centre. Reservations Agents are the first point of contact for our guests. We'll train you to become an encyclopedia of knowledge on our hotels and the communities that we serve. You relish the opportunity to help our guests to plan their perfect trip and are a valuable ambassador for Sandman Hotel Group and Sutton Place Hotels. We offer a competitive compensation package, work from home, and flexible schedule. We're committed to your professional development and contributing to your overall career goals. With over 60 hotels (and growing!), there has never been a more exciting time to join our team.

JOB REQUIREMENTS :

• Minimum typing speed of 60 WPM; Fast computer data entry skills.
• All necessary tools / hardware including laptop, computer mice, and headset will be provided to facilitate work duties.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
• Exceptional multitasking ability with keen attention to detail.
• Preferred experience in customer relations, ideally in hotel reservations or front desk environment.
• Applicants must be able to meet department’s KPI.
• Excellent command of the English language; knowledge of the French language is an asset.
• Must be able to commit to a Full-Time training with approx. 120 hours of training time.
• Applicants must be flexible with work schedule. Position entails various shifts which may include weekends and holidays.

DUTIES :

APPLICABLE SKILLS :

WORK FROM HOME REQUIREMENTS :

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS :

SUMMATION :

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group; however, only those applicants we wish to interview will receive a reply to their application.

ABSOLUTELY NO PHONE CALLS PLEASE.

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, provincial, or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs / requirements known.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https : / / northland.ca / careers / .

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