Jobs in Niagara Falls, Canada
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Hatch Ltd.
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Job summary
A governmental organization in Niagara Falls is looking for an experienced Operations Supervisor. The ideal candidate will have a diploma and 3-5 years of relevant experience. Responsibilities include evaluating daily operations, supervising staff, and ensuring health regulations are followed. The role requires strong multitasking skills and the ability to work in a fast-paced environment with a focus on client service.
Qualifications
- Minimum 3 years of experience in a similar role.
- Strong understanding of health and safety regulations.
- Experience in staff recruitment and training.
Responsibilities
- Evaluate daily operations.
- Plan and organize daily operations.
- Train and supervise staff.
- Ensure compliance with health and safety regulations.
Skills
Education
Tools
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
- Evaluate daily operations
- Modify food preparation methods and menu prices according to the restaurant budget
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Cost products and services
- Enforce provincial/territorial liquor legislation and regulations
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- 5-10 people
- MS Office
- MS Outlook
- MS Word
- Point of sale system
- Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Accurate
- Client focus
- Dependability
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.