Jobs in Morrisville, Canada
Remote Retention Specialist — Customer Care & Upsell
Cogeco Connexion
Specialist, Retention
Cogeco Connexion
Remote Product Tester - Flexible Hours, Weekly Pay
OCPA
Tax Preparer / Associate - Seasonal Remote
CB Canada
Découvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenantGestionnaire de Projet – Ingénierie Civile (Fly‑In/Fly‑Out)
Place aux Jeunes
Assistant.e chargé.e de projet – Ingénieur.e civil.e - Fly-in/Fly-out
Place aux Jeunes
Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesTechnical Program Manager - Release & Launch Lead (Remote)
Cohere
Technical Program Manager, Release Management
Cohere
Regional Director, Wealth & Asset Management (Remote)
Charles Schwab
Regional Director, Wealth and Asset Management Solutions – Northwest
Charles Schwab
Remote Options Trader — Trade Remotely, Keep 70-80% Profits
Maverick Trading
Remote Retention Specialist — Customer Care & Upsell
Cogeco Connexion
Customer Service Rep – Financial (Remote)
Concentrix
Remote Senior PM: Scale Apps from Idea to Launch
S.i. Systems
Senior Project Manager to lead application and software development initiatives from inception [...]
S.i. Systems
Remote Retention Specialist — Customer Care & Upsell
Cogeco Connexion
Remote Retention Specialist — Customer Care & Upsell
Résumé du poste
A telecommunications company is seeking a Retention Specialist to provide excellent customer service and enhance customer loyalty. This role involves handling customer inquiries, maximizing retention opportunities, and effectively resolving issues. Ideal candidates will have strong communication and negotiation skills, with at least one year of experience in customer service. This position offers the flexibility of remote work and opportunities for career growth.
Prestations
Qualifications
- Minimum 1-2 years of experience in a call-center environment preferred.
- Proven customer service skills, superior first call resolution skills.
- Ability to analyze and troubleshoot customer issues.
Responsabilités
- Handle customer requests to downgrade or disconnect services.
- Resolve customer issues efficiently and build value in services.
- Maximize retention and sales opportunities through outbound calls.
Connaissances
Formation
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.