Vacantes en Kitchener, Canadá

Law Office of Shelly Jean John • Ontario , CA , US

Posted 3 months ago

Description

Are you up for a challenging but meaningful job?We need a CASE MANAGER/LEGAL ASSISTANT who can hit the ground running.

This position is for a LEGAL ASSISTANT/CASE MANAGER who will be the first line of contact for the Clients and who is in charge of ensuring the case progresses smoothly, efficiently, and within a reasonable period of time.

WHO WE ARE LOOKING FOR

• You have a positive, optimistic personality and smile when you answer the phone
• You are amazing at managing projects and a master scheduler with a superior degree of attention to detail
• You are a people pleaser with backbone and grit
• You have excellent written and communication skills
• You understand the family law legal process and the emotional experiences of clients

This is a full-time job and in-office.

ALL APPLICATIONS MUST INCLUDE COMPLETION OF THE DISC PERSONALITY ASSESSMENT AND SCREENING QUESTIONS. All others will be disqualified.

Responsibilities

• Being the first face of the company by speaking with clients with a friendly personality, and tending to clients’ needs with compassion and promptness
• Articulating the court process, steps, and status to the clients so they know where they are in the process and what’s next
• Making sure there is always a “next step” in the case that is being performed, so the case does not get stalled
• Ensuring that no deadlines are missed, that Clients and attorneys are prepared for the hearings, and that you keep the case moving along toward completion
• Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing attorney offices, taking dictation, and letting the team know about upcoming deadlines
• Gathering important information and records so we can prepare documents
• Calendaring due dates and following through to ensure none are missed
• Managing Google Drive documents (correctly labeling, organizing, and sending to clients)
• Monitoring the Client Portal and replying to messages or directing them to them
• Meet your minimum weekly billable hour requirements

• Associate’s degree or equivalent
• 2+ years minimum prior experience in a family law environment as a secretary or administrative assistant, or demonstrate a solid understanding of the family law process/procedures
• Excellent organizational and project management skills
• Excellent written and verbal communication skills
• Applicant must be able to type 50 words per minute or faster
• Must have a positive attitude, be coachable, and be willing to learn
• Must live within commuting distance to the Ontario, CA area or have independent plans for relocation
• Applicant must have worked with legal software, case management, and calendaring programs, and be comfortable with using various windows and monitors on a computer
• Ability to comfortably use Google Suite products

$17 - $25 hourly

About Law Office of Shelly Jean John

We are a rapidly growing family law firm with 12 team members. In 3 years, our business has grown by 300%. We are a tech-heavy firm and value automation where appropriate, but our secret sauce is in the dedication our employees have to making the lives of clients better. We are passionate about customized and strategic guidance to people going through divorce or family legal issues while providing a sense of security.

MISSION STATEMENT: Our mission is to run a profitable family law firm, ensuring client satisfaction and fostering a work environment where all team members enjoy their jobs and receive fair compensation for their contributions. We reinvest profits in our people and hire new members to provide each member the time and space they need to serve clients effectively.

WE OFFER: Competitive pay, PTO, Flexible hours, 401(k), and Bonus/incentive compensation