Jobs in Kelowna, Kanada

• Hourly pay with opportunities for bonuses
• Comprehensive benefits including medical, dental, vision, life insurance, and retirement plans
• Flexible work-from-home schedule with paid training and time off
• Engaging work environment with daily contests and prizes
• Opportunities for career advancement and internal promotions
• Casual dress code and company-provided laptop

• Handle inbound inquiries and troubleshoot basic technical issues for customers
• Utilize systems and technology to manage customer accounts and resolve issues
• Identify sales opportunities and apply skills to promote products and services
• Escalate customer dissatisfaction to the managerial team when necessary
• Ensure first call resolution through effective problem-solving and call handling

• Must be at least 18 years of age
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type at least 20 words per minute accurately
• Basic knowledge of Microsoft Office Suite and Windows operating system

• Previous experience in customer service, tech support, inside sales, or back-office support
• Strong aptitude for conflict resolution and negotiation
• Demonstrated ability to thrive in a fast-paced environment

#CustomerService #RemoteWork #CareerGrowth #BPO #JobOpportunity

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.