Remote Outbound Sales Representative Nova Scotia)

MCI; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading business process outsourcing company in Canada is seeking a customer service representative to handle inquiries and provide technical support. You will work remotely and enjoy competitive pay and benefits. The ideal candidate must have a high school diploma, good communication skills, and basic computer knowledge. Join a dynamic team with opportunities for career growth and a fun work environment.

Benefits

Competitive pay with hourly rates

Work-from-home flexibility

Comprehensive benefits including medical and dental

Paid training and career advancement opportunities

Qualifications

• Must be 18 years of age or older.
• Good communication skills are essential.
• Basic knowledge of Windows operating system is required.

Responsibilities

• Handle inbound inquiries and troubleshoot basic technical issues.
• Engage with customers to understand their needs.
• Promote products and services to customers.

Skills

Excellent written and oral communication skills

Basic knowledge of Microsoft Office Suite

Ability to maintain regular attendance

Education

High school diploma or equivalent

Job description

Overview

Employer Industry: Business Process Outsourcing

Why consider this job opportunity:

• Competitive pay with hourly rates plus bonus opportunities
• Work-from-home flexibility with a casual dress code
• Comprehensive benefits including medical, dental, vision, and life insurance
• Paid training and opportunities for career advancement within the company
• Engaging work environment with daily contests and prizes
• Paid time off and retirement savings options available

What to Expect (Job Responsibilities)

• Handle inbound inquiries and troubleshoot basic technical issues for customers
• Engage with customers to understand their needs and resolve issues
• Utilize systems and technology for account management and sales upgrades
• Explain and promote products and services to customers
• Collaborate with management to address customer dissatisfaction and ensure first call resolution

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent written and oral communication skills
• Basic knowledge of Microsoft Office Suite and Windows operating system
• Ability to maintain regular attendance and punctuality

How to Stand Out (Preferred Qualifications)

• Experience in customer service, tech support, or inside sales
• Strong organizational skills and ability to multi-task effectively
• Aptitude for conflict resolution and problem-solving

#BusinessProcessOutsourcing #RemoteWork #CustomerService #CareerGrowth #EmployeeBenefits

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