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Full-Time Remote Customer Service Representative (Manitoba)
Descrizione del lavoro
A customer service company is seeking candidates for a remote position handling inbound calls and troubleshooting technical issues. The successful applicant should have excellent communication skills, a high school diploma, and be able to type swiftly. The role offers paid training, comprehensive benefits, and opportunities for career advancement in a fun and engaging environment.
Servizi
Competenze
- Must be 18 years of age or older.
- Excellent organizational, written, and oral communication skills.
- Basic knowledge of Microsoft Office Suite and Windows operating system.
Mansioni
- Handle inbound calls and troubleshoot basic technical issues for customers.
- Build strong relationships with customers while representing well-known brands.
- Utilize systems and technology for account management and issue resolution.
Conoscenze
Formazione
Strumenti
Employer Industry: Customer Service and Business Process Outsourcing
- Paid training and flexible schedules to accommodate your lifestyle
- Comprehensive benefits including medical, dental, vision, and life insurance
- Opportunities for career advancement into roles such as Supervisor or Trainer
- Daily contests and prizes, including cash bonuses and electronics
- Remote work flexibility, allowing you to work from home
- Casual dress code and a fun, engaging work environment
- Handle inbound calls and troubleshoot basic technical issues for customers
- Build strong relationships with customers while representing well-known brands
- Utilize systems and technology for account management and issue resolution
- Recognize sales opportunities and apply sales skills to upgrade products
- Effectively escalate customer dissatisfaction to the managerial team
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Experience in a customer service role or technical support environment
- Strong problem-solving and conflict resolution skills
- Ability to thrive in a fast-paced and changing environment
- High level of reliability and punctuality
- Experience with sales techniques or upselling products
#CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits #BPO
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.
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