Jobs in Burnaby, Canada

Employer Industry: Customer Service and Business Process Outsourcing

• Salary range of $16 - $20/hr, plus performance-based incentives
• Opportunity for career advancement and personal development within a supportive environment
• Work-from-home convenience, allowing for a flexible work-life balance
• Paid training and daily pay enrollment option for accessing pay early
• Diverse workplace culture with a commitment to inclusion and community support
• Employee referral bonuses and health and wellness programs available

• Provide inbound customer support using a call flow guide in both Spanish and English
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer experience
• Deliver exceptional customer service with a positive attitude

• Must be fluent in both Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED required
• Ability to work in a quiet, distraction-free environment at home
• Strong computer navigation skills and willingness to learn new technologies

• Experience in a fast-paced multi-tasking environment
• A desktop or laptop suitable for work, with high-speed internet connection

#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #WorkFromHome

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.