Jobs in Burlington, Canadá

Employer Industry: Retail Pharmacy and Healthcare

• Competitive pay with a purchase discount program
• Opportunity for career advancement and growth within a well-respected national brand
• Supportive and collaborative work environment focused on community impact
• Comprehensive training and online learning opportunities provided
• Flexibility to work varied hours between 8:00 AM to 8:00 PM
• Commitment to diversity and inclusion within the workplace

• Serve as the single point of contact for patients enrolled in the support program and their prescribing physician
• Conduct welcome calls to gather patient information and introduce them to the support program
• Inform patients about program offerings such as case management support and prescription coordination
• Advocate for patients by exploring funding options for medications and managing financial assistance
• Collaborate with program management and other specialists to address patient concerns and ensure effective service delivery

• College diploma or university degree is required
• 1-3 years of experience in the healthcare or pharmaceutical industry, preferably with direct patient interaction
• Experience with public and private drug reimbursement plans
• 1-3 years of experience in a customer service or call center setting
• Bilingualism (French & English) is mandatory

• Strong computer skills in a Windows environment using MS Office
• Demonstrated ability to analyze and interpret information, data, and regulations
• Excellent written and verbal communication skills
• Ability to work successfully in a fast-paced, team-based environment
• Flexibility to work longer hours or overtime as required