Jobs in Brampton, Canada

The primary goal of the Sales Executive is to create and close new business opportunities. This role requires managing all aspects of a customer relationship, collaborating with internal MISTRAS Group stakeholders (e.g., Sales Director, COEs/SMEs, Operations, etc.), and being accountable for meeting and exceeding yearly quotas and related responsibilities tied to organizational objectives.

• Plan, lead, and generate sales for MISTRAS Group, North American Services (NAS).
• Develop, implement, and execute a sales strategy for the NAS markets that delivers profitable growth and meets or exceeds revenue objectives.
• Maintain and grow the existing customer base (via upselling, cross-selling, and other initiatives) with a focus on researching and building new customer opportunities and relationships.
• Partner with customers to understand their business needs and objectives and report back to Executive Management, including the solicitation of customer KPIs (e.g., pricing, timeliness of quotation responses, technology, technical support, safety, communications, training, continuous improvement, etc.).
• Work collaboratively with colleagues in Sales Team, COEs (SMEs), and Operations to close opportunities and implement targeted sales strategies.
• Communicate, present, and influence all levels of the customer organization, including executive and C-Suite, leveraging reach across all customer sites on a national and global basis.
• Identify and target new market opportunities outside of core/traditional Oil & Gas.
• Emphasize teamwork when passing on new customer/bid opportunities outside of one’s assigned area of responsibility.
• Sell value and understand opportunity costs to maximize profitability of the company’s service.
• Leverage industry knowledge and customer relationships to understand complex customer requirements on both business and technical levels.
• Ensure timely and accurate submission of internal Sales Team reporting requirements (including sales territory weekly reports, calendar updates, travel plans and call reports, customer analysis, etc.).
• Maintain timely and routine communications with Sales Team and Sales/Commercial Support Staff, Executive Management, and other stakeholders on competitive information, product issues, market trends, and customer perception of the MISTRAS Group offering.
• Load and maintain a qualified funnel of opportunities in the Interim Bid Outcome Log and CRM database with customer contact information, related sales activities, and routine data reviews to keep information up-to-date and accurate.
• Produce and submit written proposals in pursuit of business.
• Adhere to and enforce with the Sales Team the Deal Desk & Contract Management (IntelAgree) DOA.
• Attend and participate in sales meetings and training, and represent MISTRAS Group at trade shows, industry events, roundtables, etc., as approved by Executive Management.
• Negotiate and close.

• Travel (within US and Canada) a minimum 50%, up to 75%, as needed for business needs. Occasional international travel may be required.
• Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in a field and office environment.
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of the job.
• Ability to travel throughout various customer facilities to observe work.
• Must be able to wear safety equipment as required by safety department for personal protection.
• Will work in a remote (home) office setting and/or branch (lab) office.

• Bachelor’s Degree from an accredited institution; degree in Business or Engineering is preferred.
• 5+ years of experience in sales/direct sales/account management.
• Demonstrated ability to penetrate new customer accounts, execute new initiatives, and drive business results.
• In-depth understanding of asset protection solution industry; emphasis on NDT/NDE solutions highly preferred.
• Broad knowledge of the business and technology.
• Ability to adjust strategies and approaches quickly as conditions change.
• Possess good process, conceptual, business analysis, and problem-solving skills.
• Competent with Microsoft Office.
• CRM experience required (Zoho/IFS).
• Excellent verbal and written communication skills.
• Excellent organizational, presentation, and negotiation skills.
• Ability to work with the customer to understand needs and create mutually satisfactory solutions; knowledge of submitting written proposals, scopes of work, etc.
• Experience selling to end users/owners/operators/engineers/plant managers/quality/inspection personnel.
• Proven ability to meet and exceed sales targets tied to overall organizational objectives.
• Possess a valid state-issued driver’s license with the ability to provide proof of driving record as required.

#LI-KT1

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions, including initial hiring and all matters involving terms and conditions of employment, will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” meaning that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative.

By submitting and signing, I understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is covered by the state’s workers’ compensation law.

Initial (if applicable): Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable): Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, that any individual submit to or take a polygraph or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.