Jobs in Brampton, Canada

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a UX Researcher, Consumer in United States.

In this role, you will lead research initiatives to understand user behavior, needs, and experiences across consumer-facing products. You will design and conduct qualitative research studies that inform product strategy, improve engagement, and enhance the user experience for new and existing users. Collaborating closely with cross-functional teams, you will translate insights into actionable recommendations that influence executive decision-making. This position offers an opportunity to have high visibility and impact, helping shape product design and user experiences at scale while working in a flexible, remote-friendly environment.

Accountabilities

• Design and execute high-quality qualitative research studies, including interviews, concept testing, and behavioral analysis.
• Collaborate with cross-functional teams such as engineering, design, data science, and product management to inform product decisions.
• Translate research findings into actionable insights that drive product strategy and improve the user experience.
• Communicate research outcomes clearly through compelling narratives and presentations to stakeholders across the organization.
• Support lifecycle research initiatives to enhance user acquisition, engagement, and retention.
• Advocate for user-centered design and evidence-based decision-making across product teams.

Requirements

• Master’s or Ph.D. in Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, Psychology, or related fields, or equivalent practical experience.
• 3+ years of experience conducting consumer-focused qualitative research on embedded product teams.
• Demonstrated expertise in qualitative research methods, with the ability to apply them effectively at each stage of product development.
• Strong organizational and time-management skills, able to balance multiple projects and priorities independently.
• Excellent interpersonal, written, and oral communication skills with experience influencing strategy in cross-functional settings.
• Detail-oriented, flexible, and adaptable to changing priorities and environments.

Benefits

• Comprehensive healthcare coverage including medical, dental, and vision.
• 401(k) retirement plan with employer match.
• Family planning support and gender-affirming care.
• Mental health resources and coaching benefits.
• Flexible vacation policy and company-wide global days off.
• Generous paid parental leave.
• Paid volunteer time off.
• Fully remote-friendly work environment with optional office access if desired.

We are an equal opportunities employer and welcome applications from all qualified candidates.