Jobs in Austin, Canada

Employer Industry: Customer Experience and Business Process Outsourcing

• Salary range of $16-$18 per hour, plus performance-based incentives
• DailyPay enrollment option to access pay earlier
• Comprehensive benefits including medical, dental, and vision insurance, paid time off, and paid training days
• Opportunities for career advancement with 80% of management positions filled internally
• Work-from-home convenience with a supportive remote work environment
• Engaging company culture with diverse networking opportunities and health and wellness programs

• Provide inbound customer support using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer experience
• Deliver exceptional customer experiences with a positive attitude

• Minimum of 1 year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• Ability to work in a quiet, distraction-free home environment
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

• Eagerness to learn new technologies
• Desktop or laptop available for PC and internet testing
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #WorkFromHome

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.