Jobs at Capital One in Canada

161 Bay Street (93021), Canada, Toronto, Ontario,

About Capital One Canada.

For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About the Team

The Capital One Canada Risk Office is responsible for managing and executing risk management activities, such as: risk assessment programs, risk event governance, controls governance, and controls testing. The Risk Office Testing Team conducts testing of control activities to assess whether controls are designed and operating effectively.

About the Role

The Testing Team is seeking an experienced Senior Associate who will be responsible for conducting control testing to assess the effectiveness of control activities in accordance with Capital One’s Control Standard and other applicable policies.

The Senior Associate will be required to develop a deep understanding of regulatory requirements, business processes, and Enterprise Risk Standards to effectively conduct control testing. Successful candidates must demonstrate strong critical thinking, judgment, and analysis skills. Additionally, the role requires the ability to collaborate effectively with business partners and communicate findings in a clear and professional manner.

The right candidate will have:

• A solid understanding of risk management and governance principles and familiarity with the processes and controls that govern these activities (i.e., three lines of defense model and risk framework principles)
• The ability to distill complex information into a clear and concise narrative
• The ability to organize, prioritize, and manage multiple projects and deliverables
• Solid analytical and investigative skills
• A proven track record in driving high quality and timely results
• The ability to work autonomously in a dynamically changing environment
• Demonstrated business maturity with the ability to effectively communicate and influence stakeholders within all levels of the organization, establish and maintain positive relationships
• Solid interpersonal and conflict resolution skills
• Strong judgment and knowledge of when to escalate with appropriate stakeholders before issues arise

Your Responsibilities:

• Lead or support the execution of control tests to assess the design and operating effectiveness of control activities
• Collaborate with business partners and review documentation to gather information to perform control testing
• Proactively manage testing activities and schedules to ensure that all activities and reporting are completed within expected timelines
• Analyze data to identify issues and trends across the Canada controls environment
• Execute control testing across a variety of control types, including manual and automated controls where the ability to query data using SQL may be leveraged
• Develop and maintain strong relationships with business and second line partners
• Assist in the creation of reporting to communicate testing results to business partners
• Clearly document and communicate results from control tests for stakeholder review
• Support the development of reports and briefing materials to senior management
• Navigate organization to quickly understand business processes and requirements necessary to complete testing and to develop a deep understanding of how processes evolve to continually meet changing business requirements
• Support strategic risk projects as assigned
• Remain current on risk management trends, best practices, and guidelines issued by applicable regulatory bodies

Basic Qualifications:

• Bachelor’s degree
• At least 3 years of financial consumer compliance monitoring experience or 3 years of consumer compliance auditing experience or 3 years of experience in assessing processes and their controls, or 3 years of experience in assessing third parties and vendors
• Experience in preparing and writing business documents (i.e., presentations for leadership meetings or forums, briefing memos, and reports)
• Familiarity with applicable Canadian regulators (OSFI, OPC, FCAC) and regulations that apply to a credit card business
• Basic data analysis and scripting experience (SQL, Python)

Preferred Qualifications:

• Relevant certification or accreditation in Compliance, Risk Management, Legal, or other related fields
• Working knowledge of cloud data structure (snowflake)
• Experience creating and reviewing test scripts using SQL/Python to test full populations for key attributes
• Working knowledge of French language
• Strong leadership skills and capabilities
• Familiarity of a credit card business, practices, and operations

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.