General Manager jobs in Canada

About us

Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.

What we expect from you

As General Manager, you hold the most senior position in the store. Your main mission is to lead the team to achieve store objectives by meeting company management standards and ensuring a positive customer experience.

Lead, develop and supervise the management team to achieve sales targets

Control the organisation and planning of people and processes

Oversee the inventory management and the flow of goods

Supervise the product display in all sections of the store

Supervise the functioning of in-store devices

Oversees the various commercial analysis and the execution of actions

Communicate and provide continuous feedback to upper management

Leads the customer service standards in the store

Ensure that incidents are resolved in a timely manner

Develop, acknowledge and provide constructive feedback for the evolution of the store managers

Lead compliance with regulations on occupational risk prevention, and health and safety at work

How we imagine you

Possess a global vision of the business

Team leader, offering inspiration and knowledge of fashion and product

Excellent organization and planning skills

Analytical, with the ability to interpret reports from all areas of the store, and implement improvements

Track record of business savvy decision-making

Capable of multitasking among main responsibilities

Enjoy working in a fast-paced environment

Full time and flexible availabilities

What we offer

In addition to a competitive salary and benefits, you will also have an employee discount to buy the latest trends in any of our brands, Zara, Massimo Dutti, Zara Home, Bershka, Pull&Bear and Stradivarius.

Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, elearning and training programs- we never stop learning!, Social projects to get involved and contribute to a better society, and much more!

ITX Canada Ltd. provides equal access to employment and will offer reasonable accommodations upon request, for job applicants with disabilities during its recruitment process.