Customer Care Representative à United States

Employer Industry: Automotive Customer Service

• Salary up to $24.56/hour, with performance-based bonuses
• Opportunity for career advancement and personal development, with 80% of managers promoted from within
• Work remotely from the comfort of your home
• Comprehensive benefits including medical, dental, and vision insurance, as well as a retirement savings plan
• Access to DailyPay for early pay options
• Inclusive company culture with networking opportunities and wellness programs

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver exceptional customer experiences with a positive attitude

• Must be fluent in English, German, and French
• Minimum of 1 year of customer service experience
• High school diploma or GED required
• Ability to work in a quiet, distraction-free environment at home
• Strong computer navigation skills and eagerness to learn new technologies

• Preferred candidates from the Oshawa, ON area
• Experience in a fast-paced multitasking environment
• Strong interpersonal skills and empathy in customer interactions
• Familiarity with various computer applications and tools
• Previous experience in a remote work setting

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.