Customer Care Representative jobs in United States

Kognitive Sales Solutions is seeking highly motivated, sales-oriented individuals who can create excitement and connections with consumers in-store. As a Field Sales Representative, you will educate clients and offer President's Choice Financial Products on behalf of one of the most trusted and iconic Canadian brands.

1. Trust & Respect: Foster an environment built on trust and mutual respect, promoting open communication and collaboration.
2. Commitment to Excellence: Demonstrate dedication to achieving high standards and continuous improvement in processes and practices.
3. Growth Minded: Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth.
4. Solution Oriented: Approach challenges proactively, identifying opportunities for improvement.
5. Dynamic & Fun: Cultivate a workplace culture that is energetic and enjoyable, promoting positivity and team spirit.

• $17.75/hr minimum protection guarantee + commission

• Permanent FT or PT opportunities
• Flexible schedule Mon-Sun between 10am-8pm

1. Educate customers on the features and benefits of President's Choice Financial products within the store pavilion.
2. Understand customers' needs to make appropriate recommendations.
3. Offer exceptional advice and product knowledge.
4. Drive sales, advocacy, and brand awareness for our client's products, by being a subject matter expert and advocate for the brand/product.
5. Provide exceptional customer service to ensure a great experience.
6. Find creative approaches to engage customers and share the benefits of the product.
7. Build and maintain positive working relationships with store personnel.
8. Maintain confidentiality when working with customer information.
9. Create excitement around the product offering, being a subject matter expert and advocate for the brand/product.

1. Flexible work environment and schedule.
2. Fully paid training and ongoing coaching to help you achieve goals and advance.
3. Competitive base plus uncapped commission.
4. Work for one of the most recognized marketing agencies in Canada.
5. Work on behalf of a trusted iconic brand in Canada.
6. Career growth opportunities for advancement and professional development.

1. 1+ years experience in sales in financial or retail sectors (asset).
2. Comfortable with sales targets, eager to challenge the status quo.
3. Outgoing, personable, enjoys interacting with people, with a talent for acquiring new customers.
4. Customer service or sales experience is an asset.
5. Strong listening and communication skills.
6. High integrity and accountability, especially with confidential customer information.
7. Willing to complete a criminal/credit background check.
8. Interest in learning and development through coaching and training.
9. Reliable access to a vehicle or valid driver's license is an asset.