Customer Care Representative jobs in Germany

Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers. With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.

We are Quadbridge. See how we’re building tomorrow’s solutions, together.

Quadbridge is looking for a Sales Manager to join its sales team in the Montreal Area. The Sales Manager will report directly to the VP of Sales in Montreal and will support a team of Account Managers. This position will play a vital role in building, managing and coaching our Sales Team, and driving continued success in the organization. We are looking for a bright individual with strong communication skills and proven sales and leadership experience. This is an opportunity to make an impact and be part of Quadbridge's growth by motivating and developing a team of successful account managers.

Responsibilities:

• Lead a team of Account Managers and work closely with each on a daily basis
• Achieve growth and hit sales targets by successfully developing and managing the team
• Set objectives, coach and monitor performance of Account Managers
• Review pipeline accuracy to present realistic forecasts to the management team
• Maximize profit margins
• Collaborate with top manufacturers and distributor contacts
• Conduct Quarterly, Mid-Year and Annual business reviews and evaluations
• Act as a liaison between departments with the goal to streamline company operations
• Manage and track inbound leads from marketing and manufacturer partners
• Train on cold calling and cold email with results tracking
• Review prospects for quality
• Provide sales team with reasons to call clients based on industry trends
• Assist in account mapping
• Proactively reach out to top customers

Requirements & Qualifications:

• 5 years of proven sales experience, with an understanding of sales cycles from beginning to end
• Proactive approach to help Account Managers connect with customers to gain an understanding of their needs
• Ensure account managers understand the full value of our products and services, by developing client-focused, differentiated and achievable solutions
• Ability to work in fast-paced, entrepreneurial and result-oriented environment
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Creative thinking with a positive and enthusiastic attitude
• Good command over spoken and written communication
• Organizational, analytical and reporting skills
• Interpersonal and managerial skills
• Ability to inspire, motivate and lead by example

• Invest in Your Future – Benefit from our RRSP program to help you plan ahead.
• Grow With Us – Take advantage of ongoing professional training and development opportunities.
• Comprehensive Coverage – A complete health, dental, life and LTD insurance plan
• Top-Tier Equipment – We provide everything you need to do your best work.
• A Vibrant Workplace – Join us for monthly social and team building events.
• Perks You’ll Love – In our Montreal office, enjoy an onsite chef and gym.
• Stay Connected – Receive a phone allowance to keep you plugged in.
• Bring Your Best Friend – Our offices are pet-friendly!

Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met.