Host - Blue Mountain

Oliver & Bonacini Hospitality; Collingwood; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restaurant group in Collingwood is looking for a Host to create a positive guest experience. Responsibilities include managing guest flow, taking reservations, and maintaining cleanliness standards. Ideal candidates will have strong organizational and communication skills, along with a commitment to customer service. Competitive salary and benefits offered.

Benefits

Competitive wages/salary packages

Gratuity sharing

Comprehensive group benefits program

Training and development opportunities

Staff dining discount

RRSP matching program for managers

Qualifications

• Degree/Diploma in Hospitality or in pursuit.
• Experience in customer service preferred.
• Strong organizational and multitasking abilities.

Responsibilities

• Manage guest flow to maximize seating capacity.
• Communicate with staff to maintain guest flow.
• Maintain cleanliness of facilities.

Skills

High attention to detail

Ability to remain calm under pressure

Organizational skills

Strong oral and written communication skills

Minimum 1 year experience in customer service

Education

Degree/Diploma in Hospitality

Job description

Overview

Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect.

What’s in it for you?

• Competitive wages/salary packages
• Gratuity sharing
• A comprehensive group benefits program
• Training and development opportunities
• Staff dining discount
• RRSP matching program for managers

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

Primary Duties & Responsibilities

• Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and guests
• Effectively manage guest flow to maximize seating capacity
• Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
• Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
• Accurately take reservations and modify guest status in Open Table
• Know all table numbers and maintain awareness of which servers are in each section
• Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
• Escort guests to their table, engage them in conversation and seat them accordingly
• Follow all food safety standards and systems
• Other duties as assigned or required

Qualifications

• A Degree/ Diploma in Hospitality or in pursuit of desirable
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Minimum 1 year experience in customer service, restaurant experience considered an asset

Additional Information

We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process.