Client Advisor

Royal Bank of Canada>; Outaouais; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading financial institution in Quebec is seeking an RBC Ambassador to engage clients and deliver exceptional service. This part-time role emphasizes client relationships, providing tailored banking solutions, and may involve flexible hours. Candidates must demonstrate a passion for client service and be bilingual in English and French. The organization offers a comprehensive rewards program and opportunities for career development in a dynamic team environment.

Benefits

Comprehensive Total Rewards Program

World-class training program

Career development opportunities

Qualifications

• Bilingualism (English & French) required.
• Demonstrated passion for putting clients first.
• Personal flexibility to work flex hours.

Responsibilities

• Engage with clients and deliver outstanding service.
• Identify sales and referral opportunities.
• Resolve client banking problems effectively.

Skills

Client Centricity

Communication

Digital Literacy

Adaptability

Data Analysis

Job description

Note on Mobility

Successful candidates must offer and maintain mobility between branch locations listed in the "Job Available at Other Locations" section. This is a condition of employment.

What is the opportunity?

As an RBC Ambassador, you will put clients first, find solutions to their needs, champion the RBC brand, and drive business by supporting new client acquisition and deepening relationships. With self‑motivation and a target‑based performance environment, you can build a career as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch, deliver outstanding service through transactions, and identify sales and referral opportunities.
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business.
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to RBC partners, or fulfill client solutions personally.
• Take ownership of resolving and preventing client banking problems.
• Cultivate and maintain relationships with partners to work as one RBC team.
• Manage risks by adhering to compliance routines, processes, and controls.

What do you need to succeed?

Must‑have

• Demonstrated passion for putting clients first with success in a hands‑on, target‑driven environment.
• Drive and self‑motivation, excellent communication skills, emotional intelligence.
• Digital literacy across devices.
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.
• Bilingualism (English & French) required.

Nice‑to‑have

• Track record in building rapport and maintaining client relationships in finance, service or retail.
• Mutual Funds accreditation or willingness to obtain it.

What's in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• A world‑class training program.
• Excellent career development and job opportunities across business and geographies.
• Leaders who support your development through coaching.
• Work in a dynamic, collaborative, progressive, and high‑performing team.

Job Skills

Adaptability, Advice‑Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy.

Additional Job Details

Address: 2310 Rue Saint Louis: Gatineau

City: Gatineau

Country: Canada

Work hours/week: 25

Employment Type: Part time

Platform: Personal & Commercial Banking

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025‑10‑23

Application Deadline: 2026‑03‑01

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace with diverse perspectives is core to our growth. We strive to deliver a culture of respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Qualified applicants may be contacted to review their resume in more detail.