Customer Service Representative

Best Buy Canada; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading tech retailer in Burlington is hiring a customer service representative, known as an omni-channel specialist. The role involves processing purchases and returns while creating excellent customer experiences. No prior experience is required, as extensive training will be provided to help you assist customers effectively. Enjoy benefits such as employee discounts, flexible schedules, and a supportive team environment. Competitive hourly pay ranges from $17.60 to $20.21 depending on the location.

Benefits

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Supportive leadership

Training programs for skill development

Qualifications

• No experience required; everyday tech use provides a foundation.
• Enthusiasm for helping customers and adapting to dynamic situations.

Responsibilities

• Create amazing customer experiences at checkout or service counter.
• Respond to questions and share product knowledge.
• Ensure accurate store signage and marked open box items.
• Keep shelves and displays well-stocked and organized.
• Complete pre-opening and post-closing tasks.

Skills

Customer service enthusiasm

Flexibility in fast-paced environments

Team collaboration

Job description

You’ll love it here! We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. As a customer service representative (cashier), you will process our customers’ purchases, returns, trade-ins and more.

No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a customer service representative.

What you’ll do:

• Create an amazing customer experience at the checkout or the customer service counter

• Respond to questions and share your product knowledge

• Ensure store signage is accurate and open box items are appropriately marked

• Ensure shelves and displays are well-stocked and organized

• Complete pre-opening and post-closing tasks

What we’re looking for:

• Enthusiasm to assist customers

• Flexibility to adapt to dynamic situations in a fast-paced environment

• A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

• Employee discounts on awesome tech

• Competitive compensation and benefits

• Flexible schedules as per business needs

• Supportive leaders who care about you and your wellbeing

• An inclusive, fun, and supportive team who you will quickly call friends

• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in similar roles (sales associate, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).

Base pay range

Hourly pay rate: $17.60 - $20.21

Pay may vary by province. Pay listed is for the location advertised.

Unit 1 - 1200 Brant Street, Burlington, ON L7P 5C6

This posting is for a vacancy.