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Optical Store Manager: Lead, coach & wow Customers
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Optical Store Manager: Lead, coach & wow Customers
Job summary
A leading optical retailer in Burlington, Canada is seeking a Supervising Manager to partner with the store’s retail owner and lead a team of Eyecare Consultants. This role involves coaching, developing staff, and ensuring compliance with service standards to provide an outstanding customer journey. Ideal candidates will have previous optical management experience and a demonstrated commitment to exceptional customer care. The company values long-term customer relationships and a commitment to performance excellence.
Qualifications
- Previous optical management experience desired.
- Demonstrated history of exceptional customer care in retail management.
- Ability to lead and motivate a team to achieve excellent technical standards.
Responsibilities
- Manage store employee’s performance through coaching and counseling.
- Supervise and train employees to ensure excellent customer service.
- Ensure merchandise is stocked and maintained to company standards.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.