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A community-focused organization in Hamilton, Ontario, is seeking a dedicated professional for a full-time case management role. The successful candidate will be responsible for providing short-term case management supports, assisting tenants in navigating social services, and promoting health and wellness. Candidates must have a relevant degree, experience in mental health, and a passion for helping others. Join this organization that champions diversity and inclusion.
Hamilton, ON L8K 1C3, Canada
Posted Saturday, January 31, 2026 at 5:00 AM
Come Build Hope and Homes with Us!
Case Management- Full-Time Permanent
Registered Social Worker, Recreation Therapist, Occupational Therapist, Registered Practical Nurse
(START) Hamilton Apartments Program – Hamilton, ON
Position Description: Reporting to the Program Supervisor and working with the Short-Term Assistive Response Team (START) within Indwell’s Hamilton Apartments Program, as a registered health professional (registered social worker, social service worker, recreation therapist, occupational therapist, practical nurse or other registered health professional) you will be responsible to provide tenants with short-term case management supports that help them navigate community and social services, connect them to appropriate community referrals, and build capacity to self-manage physical and mental health needs.
As a START team member, you will assist in assessing tenant need, care planning, compiling community and social service resources in the Greater Hamilton Area (GHA), coordinating care, documenting, and completing a full referral process to a variety of mental health, addictions, physical health, physical therapy, recovery, vocational therapy, and psychosocial development needs.
What matters to you? Being passionate about innovation in supportive housing to help further develop practice paradigms within a forward-thinking and rapidly growing organization. Joining a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.
About Indwell: Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1300 tenants to meet their needs of health, wellness, and belonging. To learn more, go to:indwell.ca/our-model
Hours of Work: 40 hours per week, Monday-Friday. Flexibility is required to meet program needs. Participation in the on-call schedule is required; generally, 1 week every 10-12 weeks is required to support the tenants and each other on the team. The on-call rotation consists of carrying a work cell phone 24/7 for that one week and responding to urgent matters.
As Indwell works to support diverse tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.
Inspired to JOIN OUR TEAM, we invite you…
Please forward your cover letter and resume to our website:www.indwell.ca/careers .We thank all for your interest; however, onlythose applicants that are being considered will be notified.
Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.
Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required underIndwell’sEmployment policy.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.