Work-At Home Telephone Sales Representative (Full-Time)

MCI; Canada; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in the Business Process Outsourcing (BPO) sector is looking for driven individuals to join their customer service team in Canada. The role involves making outbound calls, resolving customer issues, and providing product information to enhance customer satisfaction. Candidates should possess a high school diploma, strong communication skills, and the ability to deliver excellent customer service. The organization offers career advancement opportunities, paid training, and flexible scheduling options, all within a dynamic work environment.

Benefits

Paid training

Comprehensive health benefits

Incentives and rewards programs

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words per minute).
• Basic knowledge of Microsoft Office Suite.

Responsibilities

• Make outbound calls to acquire new customers and upsell existing ones.
• Resolve customer issues and provide information on products and services.
• Utilize systems for account management tasks.
• Recognize sales opportunities and enhance customer experience.

Skills

Organizational skills

Communication skills

Typing speed

Microsoft Office knowledge

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Paid training to equip you with necessary skills while earning a paycheck
- Incentives and rewards programs, including cash bonuses and prizes
- Comprehensive health benefits available after 90 days of employment
- Fun and engaging work environment with a casual dress code
- Flexible scheduling options to accommodate diverse needs

What to Expect (Job Responsibilities):
- Make outbound calls to prospects and customers to acquire new customers and upsell existing ones
- Resolve customer issues and provide information about client products and services
- Utilize systems and technology for account management tasks
- Recognize sales opportunities and apply sales skills to enhance customer experience
- Collaborate with the managerial team to escalate customer dissatisfaction appropriately

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and understanding of Windows operating system

How to Stand Out (Preferred Qualifications):
- Previous experience in sales, customer service, tech support, or back-office support
- Strong problem-solving and conflict resolution skills
- Ability to thrive in a fast-paced environment with frequent changes
- Energetic and motivated personality with a strong team orientation

#BusinessProcessOutsourcing #CustomerService #SalesOpportunities #CareerGrowth #EmployeeBenefits

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."