WFH - Entry Level Customer Service

Spade Recruiting; Remote; CAD 30,000 - 60,000; Full time

Job summary

A benefits provider company is seeking candidates for remote roles involving inbound and outbound calls to union members. Responsibilities include scheduling appointments and presenting benefits. Ideal applicants should possess strong communication skills and a positive attitude. A full benefits package and flexible work schedule are offered, along with opportunities for company-sponsored travel to locations such as the Bahamas and Las Vegas.

Benefits

Full benefits package

100% remote work environment

Flexible work schedule

Opportunities for company-paid travel

Qualifications

• Customer service and/or sales experience is preferred but not required.
• Legal authorization to work in the U.S. or Canada is necessary.

Responsibilities

• Make inbound and outbound calls.
• Schedule and conduct appointments.
• Present benefits to union members.

Skills

Strong verbal communication skills

Excellent customer service and relationship-building abilities

Positive and professional attitude

Team-oriented mindset

Job description

We are proud to be the only 100% union-label supplemental benefits provider worldwide. For over 60 years, we’ve partnered with more than 40,000 unions and associations across the globe, delivering both supplemental and permanent benefits to hardworking families.

What You’ll Do

• Making inbound and outbound calls
• Scheduling and conducting appointments
• Presenting benefits to union members who request them
• Using basic computer systems to complete paperwork and ensure accuracy
• Maintaining quality control standards
• Participating in leadership and professional development

Qualifications

• Strong verbal communication skills
• Excellent customer service and relationship-building abilities
• A positive, energetic, and professional attitude
• The ability to interact effectively with individuals and groups
• Customer service and/or sales experience (preferred, not required)
• Team-oriented mindset with the ability to collaborate at all levels
• Legal authorization to work in the U.S. or Canada

What We Offer

• Full benefits package
• 100% remote work environment
• Flexible work schedule with work-from-home options
• Opportunities to qualify for company-paid travel to destinations such as the Bahamas, Cancun, Las Vegas, and more for annual conventions
• Interviews conducted via Zoom