Warehouse Supervisor is responsible for supporting the direct management and handling of all warehousing and distribution functions at the organization's Regina Cannabis warehouse facility. This includes accountability for inbound and outbound freight, adherence to legislative, safety, and organizational policies, and working closely with the company management to manage inventory levels.
Responsibilities
- Assist in managing the handling, distribution, and storage of inbound and outbound freight, product, and supplies that come into and out of the distribution facility.
- Ensure all sales orders are accurately inspected, entered, packaged and shipped to customers in a timely manner in adherence to delivery schedules.
- Document and communicate all delays or variances in inbound/outbound freight to the appropriate parties.
- Maintain strict control over inventory levels as per compliance requirements to meet reporting, internal and external audit accountabilities.
- Plan warehouse organization and space requirements to prevent loss or damage and achieve full warehouse optimization in collaboration with the warehouse manager.
- Take into account the full implications of material flow, inventory turnover rates, and other factors when allocating warehouse space.
- Develop and enforce corporate policies regarding security and safety to maintain a safe and compliant working environment.
- Maintain appropriate and complete documentation regarding regulated products and hazardous materials.
- Act as a lead in the absence of the warehouse manager.
- Lead all warehouse staff ensuring operations are performed safely, efficiently, and in compliance with standards.
- Conduct periodic spot‑checks of inventory levels, supplies, or equipment.
- Assess the needs of the facility and present for approval with ROI justification as required.
- Monitor and report all inventory discrepancies, identify the cause, resolution, and prevention, and report to the Manager of any discrepancies or issues as soon as possible.
- Investigate causes of lost or damaged shipments and make necessary adjustments.
- Implement and monitor performance metrics for shipping and receiving.
- Support facility improvements and services to manage the facility and costs.
- Collaborate effectively with the warehouse team and other departments.
- Assist in timely shipping, receiving, and organization of product in the warehouse.
- Carry out any other warehouse‑operation related tasks assigned.
Qualifications
- College Diploma or bachelor’s degree in business preferred, with a focus on manufacturing, warehousing, transportation, supply chain management, inventory control or materials management.
- 4–5 years of direct work experience in a warehouse management function or supply chain management position.
- Direct working knowledge of operations, warehouse management, and transportation management.
- Working knowledge of warehouse compliance is an asset; CannaSell certificate required.
- Knowledge of SLGA regulations.
- Direct knowledge of WHMIS and other safety systems.
- Familiarity with enterprise‑level track‑and‑trace systems, including implementation experience.
- Strong knowledge of Sage X3, SCM systems, or any other ERP system, and Microsoft Office (Excel, Word, PowerPoint) is an asset.
- Experience in managing third‑party logistics providers.
- Valid driver’s license.
- Strong knowledge of warehouse documentation with good writing skills.
- Ability to interpret and act upon complex instructions.
- Solid project and facility management skills are essential.
- Excellent analytical and problem‑solving skills.
- Good financial and business awareness.
- Strong written and verbal skills to communicate with all levels of the organization.
- Strong quantitative and critical thinking skills.
- Team leadership and team‑building abilities.
- Excellent conflict resolution skills, diplomacy, and tact.
- Persuasive, motivational, and persistent.
- Excellent planning and resource allocation skills.
High Tide Inc. is the leading community‑grown, retail‑forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second‑largest cannabis retailer globally by store count.