Warehouse Supervisor

Farm Boy Inc.; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retail food company in Ottawa is looking for an experienced individual to manage warehouse operations. Responsibilities include managing staff, ensuring food safety standards, and maintaining operational records. The ideal candidate will have at least 2 years of experience in the retail food industry and strong leadership and problem-solving skills. Commitment to customer service is crucial. This role offers opportunities for growth and is part of a diverse workplace environment.

Benefits

Inclusive workplace

Career growth opportunities

Qualifications

• Minimum of 2 years' experience in the retail food industry or equivalent.
• Working knowledge of warehouse operations and procedures.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage workforce to complete tasks per customer needs.
• Communicate with Warehouse Manager regarding shift events.
• Assist in training staff to assemble orders.

Skills

Leadership abilities

Problem-solving skills

Attention to detail

Interpersonal & communication skills

Time management skills

Customer service standards

Education

Experience in retail food industry

Job description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

This position is responsible for contributing to the coordinated efforts of preparing and distributing products to our retail stores. The performance of the duties must align with all Food Safety standards, and ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Manage the workforce to ensure tasks are completed as per customer needs.
• Communicate with the Warehouse Manager as to the events of the shift.
• Assist in training of staff, ensuring their ability to assemble orders.
• Be accountable for the operations during the shift.
• Make sound business decisions in the best interest of the organization.
• Accurately complete order assembly and loading of product onto the trucks.
• Receive goods according to Farm Boy standards.
• Maintain accurate records of incoming and outgoing product.
• Maintain a clean and safe work environment and warehouse.
• Monitor all goods coming and going from the warehouse to ensure correct paper work is in order.
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Typically requires a minimum of 2 years of progressively responsible experience in the retail food industry or an equivalent combination of education and experience.
• Working knowledge of warehouse operations, procedures and equipment.
• Demonstrated leadership abilities.
• Superior quality and customer service standards.
• Strong problem-solving skills.
• Ability to work under pressure and meet established goals and objectives.
• Excellent interpersonal & communication skills.
• Superior time management and organizational skills with keen attention to detail.
• Fluency in both official languages shall be considered an asset.

Work & Sensory Environment:

• Unavoidable exposure to dangerous or unpleasant environmental elements such as noise, dirt, dust, vibration and changing temperatures.
• Lack of control over work pace due to multiple and/or tight deadlines beyond one’s control.
• Required to wear cumbersome protective clothing or equipment during shift.
• Required to lift, carry or handle heavy objects.

Additional Information

Grow a career with us.

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.