Warehouse Supervisor

Fort Garry Industries; City of Moncton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading truck and trailer parts provider is seeking a Warehouse Supervisor for their new location in Moncton, New Brunswick. The ideal candidate will have at least two years of warehouse management experience and a passion for customer service. This role involves assisting the Branch Manager, managing inventory, and ensuring high service standards. Benefits include a competitive salary, health care options, and a supportive work environment.

Benefits

Highly competitive salary

Annual performance bonus

Extended health care

Dental/Vision Benefits

Employee Assistance Programs

Qualifications

• Two years of warehouse management experience with five years in a supervisory role.
• Knowledge of heavy-duty parts and inventory management.
• Strong people management skills and exceptional problem-solving capabilities.

Responsibilities

• Support and assist the Branch Manager with warehouse operations.
• Engage with customers regarding orders and deliveries.
• Manage logistics for transporting products to customers.

Skills

Warehouse management experience

Customer service skills

Problem-solving skills

Team player

Tools

Microsoft Office Suite

Forklifts

RF scanners

Job description

Overview

Fort Garry Industries is excited to announce our newest location in Moncton, New Brunswick, opening in Fall 2025. Fort Garry Industries is Canada's most trusted truck and trailer parts, sales, and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada. With over 100 years of service, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help with our continued success. We are seeking a customer-focused Warehouse Supervisor to support the team at our new location in Moncton, NB. Reporting to the Branch Manager, this role will support operational activities for the branch. The ideal candidate will be passionate about providing great customer service in a fast-paced retail environment.

Responsibilities

• Support and assist the Branch Manager with warehouse operations, sales, and inventory by ensuring the warehouse team contributes to the highest level of customer service focus
• Actively engage to personally ensure excellent service to both internal and external customers regarding orders and deliveries
• Assist the Branch Manager by supporting operational results and goals, including supporting optimal stock levels, tracking inventory, and ensuring customer orders are delivered according to our customer service standards
• Oversee and manage logistics utilized to transport products to customers by dispatching trucks to customers and communicating with drivers
• Communicate clearly and professionally with customers, warehouse staff, and management
• Champion FGI's safety culture by performing all duties within established procedures and practices
• Other duties as required

Qualifications

• Two (2) years of warehouse management experience combined with five (5) + years of progressive experience in a warehouse supervisory environment managing 8-12 team members required
• Experience in aftermarket parts or heavy‑duty parts is preferred
• Experience in inventory management and warehouse equipment (forklifts, RF scanners) is preferred
• Heavy-duty parts knowledge or background is an asset
• Proficiency in multiple languages is an asset
• Basic knowledge of Microsoft Office Suite and technology – Able to learn in-house systems
• Must meet the physical requirements: Occasionally lift to 75 – 100 lbs, frequent standing and walking, reading small print and numbers
• Strong people management skills – you thrive on building successful teams
• Exceptional problem-solving skills — you don’t just spot issues, you fix them fast
• A team player with a no-excuses attitude — you do what it takes to get the job done right
• Strong follow-up and accountability mindset — you don’t let issues slide
• Excellent Customer Service skills – you exceed the expectations of internal and external customers
• Highly organized with a keen attention to detail — accuracy and documentation are essential to success in this role

What We Offer

• A highly competitive salary with an annual performance bonus
• Extended health care and Health Spending Account
• Dental/Vision Benefits
• Sick Pay Allowance
• Employee Assistance Programs
• DPSP and RRSP
• Casual Dress Code
• Fun and supportive work environment
• Continuous learning

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do, it’s also the smart thing.