Trauma‑Informed Shelter Support Worker

YWCA Toronto; Toronto; On-site; CAD 60,000; Full time

Job summary

A community service organization in Toronto is seeking a Shelter Support Worker to provide crucial services for young women and gender diverse individuals. The role involves crisis counselling, case management, and facilitating workshops, all within a supportive, trauma-informed environment. Candidates should have an undergraduate degree in Social Work, relevant experience in counselling, and skills for working with diverse populations. A collaborative approach and commitment to anti-oppression principles are essential. This full-time position offers comprehensive benefits and a supportive workplace.

Benefits

Comprehensive Medical, Vision, and Dental Coverage

Life Insurance and Long-Term Disability Benefit

Multi-Sector Pension Plan

20 Vacation Days

Child Care Benefits

Qualifications

• 3-5 years’ experience in counselling and group work focused on at-risk and homeless women.
• Completion of workshops on mental illness, trauma, and harm reduction.
• Knowledge of harm reduction principles and community resources.

Responsibilities

• Provide daily support services to residents.
• Develop and implement effective support strategies.
• Maintain safety and complete risk assessments.

Skills

Crisis counselling

Case management

Trauma-informed care

Interpersonal skills

Culturally sensitive services

Education

Undergraduate degree in Social Work

Toronto Hostel’s Training Certificate (T.H.T.C.)

Job description

A community service organization in Toronto is seeking a Shelter Support Worker to provide crucial services for young women and gender diverse individuals. The role involves crisis counselling, case management, and facilitating workshops, all within a supportive, trauma-informed environment. Candidates should have an undergraduate degree in Social Work, relevant experience in counselling, and skills for working with diverse populations. A collaborative approach and commitment to anti-oppression principles are essential. This full-time position offers comprehensive benefits and a supportive workplace.