Temporary Full Time Security Guard - Canada Life

Paladin Security; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services provider in London, Ontario seeks a Temporary Full-Time Security Guard. The role involves monitoring premises, ensuring safety, and providing exceptional customer service. Candidates must hold a valid Ontario Security Guard Licence and have strong communication skills. This position offers an hourly rate of $21.00 and emphasizes a commitment to diversity and inclusion.

Qualifications

• Ability to remain calm and make sound decisions under pressure.
• Must pass a background check.
• Experience with communication and access control platforms.

Responsibilities

• Liaise with visitors, customers and the public in a concierge focused security setting.
• Complete security incident reports accurately.
• Monitor email communications and respond professionally.

Skills

Valid Ontario Security Guard Licence

Excellent command of English

Strong interpersonal skills

Advanced proficiency in Microsoft 365

Education

Valid First Aid & CPR level C certificate

Certification in Use of Force / Defensive Tactics

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Position

Temporary Full-Time Security Guard

Site

Canada Life

Site Address

255 Dufferin Ave, London, ON N6A 4K1

Overtime Method

Averaging Agreement – calculating after 88 hours bi-weekly

Payrate

$21.00/hour

Posting Date

September 12, 2025

Closing Dates

Internal Closing Date: September 19, 2025
External Closing Date: October 10, 2025

Hours

Afternoon/Night 3 week Rotation

Assignments

• Familiarity with site standard operating procedures with a focus on detail and accuracy
• Know the site safety and emergency procedures and ensure they are followed and documented accurately
• Complete security incident reports with a report writing database focused on the 5 W’s, accuracy and database integrity
• Liaise with visitors, customers and the public in a concierge focused security setting at reception desk posts
• Operate the Security Operations Centre (SOC) where you will monitor multiple properties, perform access control, credential creation and use the systems provided in a proactive manner to solve problems while adhering to standard operating procedures (SOP)
• Maintaining a positive, productive work environment through collaboration with employees, visitors, customers and the security team
• Monitor email communications and respond in a clear manner with the utmost professionalism

Qualifications

• Valid Ontario Security Guard Licence
• Valid First Aid & CPR level C certificate with willingness to obtain Advanced First Aid through recognized providers
• Certification in Use of Force / Defensive Tactics (e.g., PPCT, MOAB, or equivalent)
• Excellent command of English for client communication, report writing, and conflict resolution
• Ability to remain calm and make sound decisions under pressure
• Must pass a background check
• Strong interpersonal skills and a customer-first mindset
• Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, Teams)
• Experience with communication and access control platforms

Requirements

• Working knowledge of the Trespass to Property Act
• Able to stand and walk for extended periods (8–12 hours per shift)
• Must be able to climb stairs and ladder
• Requires frequent bending, crouching, and kneeling
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations
• Superior written and verbal communication skills. Ability to write clear, concise and legible reports
• Demonstrated punctuality and reliability, tact and diplomacy
• Patrol assigned area on foot, as assigned, to ensure personnel, building and equipment security
• Sustain effective relationships with key stakeholders and provide specialized security services by enforcing rules and regulations when required
• Offer support to any person in need such as providing good customer service when providing a security presence, such as providing direction, responding to an emergency situation involving violent individuals and injuries
• Perform miscellaneous job-related duties as assigned
• Authorized to legally work in Canada

Certification Requirements (All)

• Standard First Aid, CPR Level C
• A Valid Ontario Security Guard Licence

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

This job reports to the Client Services Manager

This is a Temporary / Seasonal position