Technical Representative, Avionics, Customer Response Center

Bombardier; Dorval; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading aerospace manufacturer in Dorval is seeking a Technical Representative specializing in Avionics. The role involves providing technical guidance to customers, troubleshooting aircraft systems, and preparing technical documentation. Ideal candidates have a college diploma in Aircraft Maintenance, at least five years of experience, and are proficient in English and French. The position requires flexibility in work hours and off-site assignments.

Benefits

Insurance plans

Competitive base salary

Retirement savings plan

Employee Assistance Program

Tele Health Program

Qualifications

• Minimum of five years’ experience in Interior and Green Aircraft domains.
• AME license or equivalent is an asset.
• Willing to work days, evenings, nights, and weekends on rotation.

Responsibilities

• Troubleshoot and provide technical guidance on aircraft systems.
• Prepare technical reports and correspondence.
• Lead meetings to resolve aircraft service issues.

Skills

Technical knowledge of aircraft systems

Problem-solving skills

Customer focus

Strong English communication

Strong French communication

Familiarity with MS Office

Education

College Diploma in Aircraft Maintenance (Avionics)

Job description

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

How to thrive in this role?

• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express (candidates with avionics technical knowledge on other Bombardier products will also be considered).
• You have a minimum of five (5) years’ experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English and French communication skills (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments at short notice.
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.

Job
Technical Representative, Avionics, Customer Response Center

Primary Location Completion Center

Organization Aerospace Canada

Shift

Employee Status Regular

Requisition 8161 Technical Representative, Avionics, Customer Response Center

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.