Talent and Business Operations Manager Stores

Sephora USA, Inc; Mississauga; On-site; CAD 54,000 - 69,000; Full time

Job summary

A leading beauty retailer in Mississauga is seeking a Talent and Business Operations Manager for their stores. Responsibilities include managing training, conducting key interviews, and ensuring operational excellence. Ideal candidates will have 2-4 years of relevant experience and strong communication skills. This full-time position offers a competitive salary and performance-based bonuses, promoting employee support and development.

Benefits

Performance-based bonuses

Competitive benefits program

Learning and development initiatives

Qualifications

• 2-4 years of experience in a similar role.
• Excellent verbal/written communication skills.
• Proven ability to create and manage teams.

Responsibilities

• Conduct interviews for key positions.
• Manage training-related functions.
• Lead store operations and manage inventory.

Skills

Communication skills

Team building

Talent identification

Job description

Talent and Business Operations Manager, Stores

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 280903
Store Name/Number: ON-Square One (0504)
Address: 100 City Centre Drive, Mississauga, ON L5B 2B9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

Responsibilities

• Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates.
• Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy.
• Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

Skills and Qualifications

• You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

Physical Requirements

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

The compensation ranges betweenCAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.