Supervisor, Workplace Investigations

McDonald's Canada; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading fast-food restaurant in Toronto is seeking a talented individual for its Workplace Investigations Team. This role involves conducting workplace misconduct investigations and collaborating with various teams to foster a culture of trust and accountability. The ideal candidate has a BA/BS in a relevant field and over a year of investigative experience. Strong interpersonal skills and the ability to manage sensitive situations are essential. The company promotes a diverse and inclusive workplace.

Qualifications

• 1+ years’ experience in workplace misconduct investigations.
• Experience conducting interviews for harassment and discrimination cases.
• Ability to manage sensitive situations effectively.

Responsibilities

• Conduct thorough investigations into workplace misconduct cases.
• Assist senior investigators with complex cases.
• Recommend action outcomes based on investigations.

Skills

Interpersonal skills

Time management

Communication skills

Problem solving

Ethics

Education

BA/BS in Human Resources, Law, Compliance, or Criminal Justice

Job description

Job Description:

Company Description:

At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.

The Opportunity

How would you like to work for the #1 quick service restaurant operation in the world?!

McDonald’s currently has an exciting opportunity for a talented individual to join the growing Workplace Investigations Team. This position is responsible for conducting workplace misconduct investigations under the supervision of the Workplace Investigations Team, and contributing to continued culture change throughout our organization. This role will be a member of the Global Labor and Employment Team, and partner closely with other Legal Teams, global and local market HR Teams, and local market Operations Teams.

Who You Are

You're a self-starter with an ambitious ability to get things accomplished. You can juggle multiple projects and commitments without breaking a sweat and have strong communication skills. You’re organized, creative, a problem solver, and enjoy partnering with others to drive results.

What’s in it for you?

This is an unparalleled opportunity to join a winning organization during an exciting time of transformational change. You will be a valued and empowered member of the Global Legal team.

Duties

• Complete thorough and high-quality investigations into low/medium complexity cases from start to finish, including conducting interviews, reviewing data and documents, preparing reports, consulting attorneys, and engaging with the business.
• Assist more senior investigators with medium/high complexity cases, which could include scheduling and conducting interviews, reviewing data and documents, preparing reports, consulting attorneys, and engaging with the business.
• Leverage a consistent framework to recommend action outcomes.
• Collaborate with other team members to refine or improve Workplace Investigations Team processes.
• Display strong time-management skills with the ability to identify and efficiently prioritize critical and/or sensitive investigations.
• Promote diversity and inclusion in the department and team and encourage the sharing of diverse opinions and concerns.
• Foster a culture of trust, values, respect, and accountability within the team.

Qualifications

The ideal candidate will possess the following skills and qualifications:

• BA/BS in applicable field – such as Human Resources, Law, Compliance, Criminal Justice
• 1+ years’ experience in conducting workplace misconduct investigations (including leading interviews), such as harassment, discrimination, retaliation, workplace violence, and wage and hour issues
• Excellent interpersonal skills and ability to influence
• Excellent skills in managing sensitive situations
• Effective communication and listening skills
• Objective thinker with strong ethics
• Ability to be a partner and trusted advisor to key stakeholders
• French language skills are preferred and considred an asset.

Additional Information:

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.