supervisor - retail

BSW BEAUTY SUPPLY O / A REX BEAUTY INC.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail beauty supply company in Toronto is seeking a manager to oversee sales operations. The role involves assigning tasks, training staff, and ensuring customer satisfaction. Candidates must have a secondary school diploma and 3 to 5 years of experience in retail management. The position also offers benefits like dental and healthcare plans, with a commitment to creating a welcoming environment for all employees.

Benefits

Dental plan

Disability benefits

Health care plan

Group insurance benefits

Cultural competency training

Qualifications

• 3 to less than 5 years of experience in retail management.
• Ability to work in a fast-paced environment under pressure.
• Excellent oral communication skills.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Sell merchandise.
• Resolve customer requests and complaints.

Skills

Sales management

Interpersonal communication

Customer service

Inventory management

Education

Secondary (high) school graduation certificate

Job description

Education : Secondary (high) school graduation certificate

Experience : 3 years to less than 5 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Group insurance benefits

Other benefits

• Other benefits

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week