Strategic Enterprise CSM – Hybrid (3 Days In-Office)

Nasdaq; San Juan de Terranova; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading financial services provider is seeking an Enterprise Customer Success Manager to join their team in Canada. This role focuses on managing key relationships with financial institutions and requires over 5 years of customer relationship management experience. The position allows for a hybrid work model, with flexibility in location. Candidates must exhibit strong communication skills and the ability to navigate complex environments, ensuring customer satisfaction while driving engagement. This is an exceptional opportunity for passionate professionals.

Qualifications

• 5+ years of demonstrated proficiency in managing customer relationships.
• Genuine enthusiasm for engaging with customers.
• Confident, articulate, and professional communication abilities.

Responsibilities

• Collaborate across teams to drive customer success.
• Build and maintain strong relationships with C-suite executives.
• Create and refine Customer Success Management strategies.

Skills

Customer Relationship Management

Professional Communication

Critical Thinking

Conflict Management

Priority Management

Job description

A leading financial services provider is seeking an Enterprise Customer Success Manager to join their team in Canada. This role focuses on managing key relationships with financial institutions and requires over 5 years of customer relationship management experience. The position allows for a hybrid work model, with flexibility in location. Candidates must exhibit strong communication skills and the ability to navigate complex environments, ensuring customer satisfaction while driving engagement. This is an exceptional opportunity for passionate professionals.