Store Manager – Global Pet Foods Burnaby

Global Pet Foods; Burnaby; On-site; CAD 50,000 - 70,000; Full time

Job summary

A pet retail company in Burnaby is seeking a Store Manager to lead daily operations and inspire a dedicated team. The role requires at least 2 years of retail management experience and a passion for pets. You will be responsible for training staff, managing store operations, and enhancing customer engagement. This position offers flexible scheduling, staff discounts, and the opportunity for long-term career growth in a supportive team environment.

Benefits

Excellent staff discounts

Flexible scheduling

Ongoing training

Long-term career growth opportunities

Supportive team culture

Qualifications

• At least 2 years of retail management experience, pet retail a strong asset.
• Organized, reliable, and proactive in managing operations.
• Comfortable with merchandising and creating an engaging in-store experience.

Responsibilities

• Leading, coaching, and inspiring a strong team to deliver exceptional service.
• Ensuring staff develop expert-level knowledge in pet nutrition.
• Overseeing day-to-day operations, workflow, and store standards.

Skills

Retail management experience

Team leadership

Customer service

Community engagement

Merchandising

Job description

Overview

Store Manager – Global Pet Foods Burnaby

At Global Pet Foods Burnaby, we believe healthy pets make happy homes — and our people make it all possible. With two Burnaby locations, our team is our greatest asset: passionate animal lovers who bring expertise, energy, and heart to everything they do.

About the Role

The Store Manager is responsible for leading daily operations, supporting staff, and ensuring the store always reflects our values: expertise, care, and community.

Responsibilities

• Leading, coaching, and inspiring a strong team to deliver exceptional service that sets us apart
• Ensuring staff develop expert-level knowledge in pet nutrition (with ongoing training and support)
• Overseeing day-to-day operations, workflow, and store standards
• Managing merchandising, inventory flow, and vendor relationships
• Partnering with ownership on sales initiatives, community events, and marketing programs
• Contributing ideas to improve systems and processes as our business grows
• Being a role model for service, knowledge, and professionalism on the floor

This role requires lifting up to 50 pounds, climbing ladders, and the ability to work between both Burnaby locations. Weekend availability is required.

Qualifications

• You bring at least 2 years of retail management experience (pet retail a strong asset)
• A people-first leader who sees your team as the biggest key to success
• Organized, reliable, and proactive in managing operations
• Creative and entrepreneurial — you look for new ways to engage the community and grow sales
• Comfortable with merchandising and creating an engaging in-store experience
• Passionate about pets and animal nutrition, and eager to become an expert
• A self-starter who thrives in a small-business environment where your impact is felt every day

What We Offer

• Excellent staff discounts and potential for free pet food
• Flexible scheduling to support work-life balance
• Ongoing training to help you and your team develop expert-level nutrition knowledge
• Long-term career growth opportunities as our company expands
• A supportive, fun, and collaborative team culture where your leadership makes a real difference

Why Join Us?

At GPF Burnaby, our people are everything. We know our success comes from the strength of our team, and we’re committed to investing in their growth, knowledge, and happiness. If you’re ready to lead a team of passionate animal lovers and help deliver the best customer experience in pet retail, we’d love to meet you!

How to apply

Please submit your resume and a short cover letter highlighting:

• Your retail leadership experience
• Your passion for pets
• Why you’re excited to grow with the GPF Burnaby team

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail