Store Leader: Grow People, Delight Pet Parents

PetSmart Store Support Group, Inc.; Southwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A national pet supply retailer in Southwestern Ontario is seeking a Retail Store Manager to lead store operations, ensuring a safe and exceptional experience for pets and their owners. The ideal candidate will have 4-6 years of retail leadership experience, strong communication skills, and the ability to drive a culture of empowerment and engagement among associates. This role offers comprehensive benefits, including health coverage and paid time off, as well as opportunities for professional development.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP) with company match

Paid Time off

Associate discounts

Tuition Assistance

Development opportunities

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required with flexibility to work evenings, weekends, and holidays.
• Strong written and verbal communication skills.

Responsibilities

• Oversee safety of people and pets and operational execution.
• Recruit, hire, and train associates.
• Ensure financial outcomes and manage store metrics.
• Facilitate associate experience and development.

Skills

Retail leadership

Communication

Organizational skills

Problem-solving under pressure

Tools

Computer applications

Job description

A national pet supply retailer in Southwestern Ontario is seeking a Retail Store Manager to lead store operations, ensuring a safe and exceptional experience for pets and their owners. The ideal candidate will have 4-6 years of retail leadership experience, strong communication skills, and the ability to drive a culture of empowerment and engagement among associates. This role offers comprehensive benefits, including health coverage and paid time off, as well as opportunities for professional development.