Starbucks Shift Supervisor

SSP America; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading airport food service provider in Edmonton seeks a management professional to oversee operations at multiple restaurants within the airport. The role includes ensuring high operational standards and quality of products, along with leading and coaching team members. Ideal candidates will have at least 6 months of relevant management experience, excellent communication skills, and a commitment to diversity and inclusion in the workplace.

Benefits

Health & Prescription plans

Dental plans

Vision plans

Life insurance

RRSP Employer Matching

Employee Meal Plan

Paid Vacation

Free Employee Parking

Qualifications

• Minimum of 6 months of management experience in the food & beverage industry.
• Excellent interpersonal skills and ability to interact with and motivate team members.
• Food handlers permit as required by law.

Responsibilities

• Lead a shift to ensure all operational standards are met or exceeded.
• Provide support and direction in helping the team succeed in delivering business goals.
• Ensure that products are of the highest quality.

Skills

Management experience in the food & beverage industry

Interpersonal skills

Communication skills

Organizational skills

Supervisory experience

Cash handling experience

Job description

Overview

$18.00 / hour

Health & Prescription, Dental, Vision, and Life Plans for Full-Time employees • RRSP Employer Matching • Employee Meal Plan • Paid Vacation • Free Employee Parking

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

SSP Canada operates multiple restaurants inside the Edmonton International Airport, including: The Canadian Brewhouse, Belgian Beer Cafe, Tim Hortons, Starbucks, Boston Pizza, Tap & Pour, & Upper Crust.

Responsibilities

• Understand that our guest is our # 1 priority.
• Ensure that all products and merchandising brand standards are adhered to.
• Lead a shift to ensure all operational standards are met or exceeded.
• Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
• Communicate and clarify major job duties, priorities, and expectations to team members and provide continuous coaching and constructive feedback in a timely manner, through verbal and written documentation.
• Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
• Assist team members in developing the skills and abilities necessary for improved performance.
• Ensure that products are of the highest quality.
• Oversee cash duties.

Skills and Other Requirements

• Minimum of 6 months of management experience in the food & beverage industry.
• Excellent interpersonal skills and ability to interact with and motivate team members.
• Excellent communication and organizational skills.
• Able to work as part of a team within a fast paced food service environment.
• Supervisory experience required.
• Cash handling experience required.
• Food handlers permit as required by law.
• Brand Certification as required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.