Shift Team Lead - Customer Experience & Operations

Starbucks; Lake Country; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffee company in Lake Country, Canada, seeks a Shift Supervisor. In this role, you will assist the store manager with daily operations and lead your team to deliver exceptional customer service. You will be responsible for training new partners and ensuring a positive environment for both customers and employees. The ideal candidate has experience in retail or restaurant settings and strong communication skills. Join a company that values diversity and fosters a welcoming workplace.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Provide legendary customer service by maintaining a clean and comfortable store environment.
• Train new partners and provide supportive coaching as necessary.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee company in Lake Country, Canada, seeks a Shift Supervisor. In this role, you will assist the store manager with daily operations and lead your team to deliver exceptional customer service. You will be responsible for training new partners and ensuring a positive environment for both customers and employees. The ideal candidate has experience in retail or restaurant settings and strong communication skills. Join a company that values diversity and fosters a welcoming workplace.