Shift Supervisor: Lead Legendary Customer Service

Starbucks; Guelph; On-site; CAD 35,000 - 45,000; Full time

Job summary

A well-known coffee retailer in Guelph, Ontario, is seeking a Shift Supervisor to lead store operations during scheduled shifts. This role involves managing the team, ensuring excellent customer service, and maintaining store standards to provide a positive experience for customers. Ideal candidates should have customer service experience and strong leadership skills. Join a supportive environment with a great workplace culture.

Qualifications

• Experience in a retail or restaurant environment is essential.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Assist the store manager in executing store operations.
• Maintain a positive environment and set a good example for the team.
• Deliver legendary customer service during shifts.
• Provide feedback to the store manager about partner performance.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Job description

A well-known coffee retailer in Guelph, Ontario, is seeking a Shift Supervisor to lead store operations during scheduled shifts. This role involves managing the team, ensuring excellent customer service, and maintaining store standards to provide a positive experience for customers. Ideal candidates should have customer service experience and strong leadership skills. Join a supportive environment with a great workplace culture.