ServiceNow Platform PM — Remote, Lead Global Impact

Deloitte Canada; Toronto; Remote; CAD 85,000 - 156,000; Full time

Job summary

A leading professional services firm is seeking a ServiceNow Product Manager to leverage their expertise in the ServiceNow platform and manage complex product documentation. Applicants should have over 5 years of relevant experience, exhibit strong analytical and communication skills, and a degree in a related field. This role supports a remote work model and offers competitive compensation, including a substantial rewards package.

Benefits

Mental health support benefits

Flexible benefit spending account

Development and Innovation Days

Qualifications

• 5+ years of experience with ServiceNow.
• Proven experience in creating clear product documentation.
• Strong communication skills tailored for different audiences.

Responsibilities

• Translate complex technical information into understandable business terms.
• Engage in pre-sales activities and client-facing roles.
• Demonstrate strong analytical and problem-solving abilities.

Skills

ServiceNow platform experience

Product documentation creation

Effective communication

Analytical skills

Presentation skills

Education

Bachelor's degree in Business Administration, Computer Science, Information Systems

Tools

ServiceNow Certified Administration (CSA)

Agile development methodologies

Job description

A leading professional services firm is seeking a ServiceNow Product Manager to leverage their expertise in the ServiceNow platform and manage complex product documentation. Applicants should have over 5 years of relevant experience, exhibit strong analytical and communication skills, and a degree in a related field. This role supports a remote work model and offers competitive compensation, including a substantial rewards package.