ServiceNow Analyst - Junior: Admin, Config & Workflows

Ledcor Construction, Inc.; Vancouver; Hybrid; CAD 52,000 - 73,000; Full time

Job summary

A leading construction firm in Vancouver is seeking a ServiceNow Analyst responsible for the administration and improvement of the ServiceNow platform. The role requires strong experience in configuring workflows and ensuring system health while collaborating with IT and business stakeholders. Successful candidates will possess a Bachelor's degree in Computer Science, 1+ years of ServiceNow experience, and excellent analytical and communication skills. The position offers a hybrid work environment with competitive compensation.

Benefits

Competitive total rewards package

Support for physical, mental, and financial wellbeing

Qualifications

• 1+ years of hands-on ServiceNow experience.
• Proven experience delivering customer-focused solutions.
• Strong responsiveness in managing user inquiries and requests.

Responsibilities

• Administers and maintains the ServiceNow platform.
• Configures various forms, lists, and workflows.
• Monitors platform performance and data quality.

Skills

ServiceNow administration

User support

Communication skills

Analytical skills

Education

Bachelor’s degree in Computer Science

Diploma in Information Services

Tools

ServiceNow

Full-stack web development

Job description

A leading construction firm in Vancouver is seeking a ServiceNow Analyst responsible for the administration and improvement of the ServiceNow platform. The role requires strong experience in configuring workflows and ensuring system health while collaborating with IT and business stakeholders. Successful candidates will possess a Bachelor's degree in Computer Science, 1+ years of ServiceNow experience, and excellent analytical and communication skills. The position offers a hybrid work environment with competitive compensation.