Service Technician - Field

Brandt Group of Companies; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading equipment service provider is seeking a Field Heavy Equipment Technician for their Winnipeg location. This role involves performing diagnostics, maintenance, and repairs on various types of material handling equipment. Candidates should have certification in Heavy Equipment Technology and experience in mechanical, electrical, and hydraulic repairs. Strong commitment to safety and customer satisfaction is essential. Join a company that values productivity and efficiency.

Qualifications

• Experience in performing diagnostics and repairs on heavy equipment.
• Knowledge of Occupational Health & Safety (OH&S) standards.
• Capability to maintain and care for tools and equipment.

Responsibilities

• Perform diagnostics, service maintenance, and repair work on equipment.
• Mentor and oversee apprentices in the department.
• Record all work done for warranty and customer records.

Skills

Diagnostics

Mechanical Repair

Electrical Repair

Hydraulic Repair

Customer Service

Safety Compliance

Education

Certification in Heavy Equipment Technology

Tools

Common hand tools

Diagnostic equipment

Job description

Brandt is currently looking for a Field Heavy Equipment Technician - Material Handling for our Winnipeg location. The Heavy Equipment Technician - Material Handling independently performs basic/complex diagnostics, service maintenance and repair work on customer and/or dealer-owned equipment on an efficient basis. Resolves customer issues to their satisfaction on a timely basis.

Financial Performance

• Work within budgets and approvals provided by the Service Manager.
• Maintain a high level of productivity, efficiency, and gross margin.
• Maintain a quality of work metric of 98% (percent of work completed right the first time).

Work Systems And Procedures

• Accurately record all work done for customer and warranty records.
• Maintain current product knowledge of equipment specific to industry/branch location.
• Maintain a clean work area and perform work in a neat and orderly manner.
• Follow all safety rules and regulations in performing work assignments. Must maintain thorough understanding of Occupational Health & Safety (OH&S) systems and standards, and a commitment to a safe working environment, ensuring all employees and customers are kept safe at all times.
• Ensure knowledge and compliance of proper procedure for disposal of hazardous waste material.
• Work within the guidelines set by the directors and managers.
• Perform all service tasks as assigned by the Material Handling Service Manager or the Material Handling Service Department Foreman.
• Participate in Service Training programs required for the development of skills and knowledge. This may also include training related industry-specific technologies.
• Maintain and care for department tools, equipment, and vehicles.
• Mentor and oversee apprentices.

Diagnostic And Mechanical, Electrical, Or Hydraulic Repair

• Perform basic/complex power equipment diagnostics to determine repair needs.
• Diagnose and repair all related systems (disassembly, assembly, and repair).
• Perform customer, manufacturer, or government inspections on equipment.
• Perform preventative maintenance on equipment (such as forklifts, stackers, electric carts, electric tow trucks, transporters).
• Utilize drill presses, grinders, air compressors, and common hand/ power tools to perform preventive maintenance and repairs on material handling equipment.
• Prepare all reports and forms required in conjunction with job assignments (Work Order submitted immediately at completion of job).