Service Technician

Sani Marc; Kitchener; On-site; CAD 45,000 - 60,000; Full time

Job summary

A growing company in customer service is seeking a Service Technician in Kitchener, Ontario. This role involves executing preventative maintenance plans, ensuring sanitation standards, and driving sales in existing accounts. The ideal candidate will have mechanical aptitude and sales experience, along with a valid driver's license. Competitive advantages include long-term disability insurance, employee discounts, and opportunities for professional development.

Benefits

Long Term Disability Insurance

Dental insurance

Medical and paramedical expenses insurance

Life insurance

Employee discount

Social activities

Gifts of recognition of seniority

Employer's participatory RRSP

Mobile holidays

Dynamic team

Qualifications

• Must have a valid driver's license and clean driver's abstract.
• Ability to work rotational on-call weekends.

Responsibilities

• Execute Preventative Maintenance Plan.
• Ensure cleanliness and sanitation programs for each customer.
• Conduct customer training on new products and equipment.

Skills

Mechanical aptitude

Ability to use hand tools

Sales experience

Electronic technology (Excel, Word, PowerPoint)

Education

High school diploma or equivalent

Job description

Description

The Service Technician will be responsible for completion of a regimented Preventative Maintenance schedule within existing customers. Helping to drive new sales with customers in theSouthwest Ontario. The right individual will be a self motivator to complete each set of weekly tasks and maintaining the relationships and business within our existing accounts. You will provide Preventative, Emergency Service and equipment installation along with product knowledge to satisfy and exceed customer expectations.

Responsibilities

As a member of the Territory Manager’s team, the Service Technician provides expertise in the following challenges :

• Execute Preventative Maintenance Plan;
• Ensure proper cleanliness and sanitation programs are in place for each customer;
• Rotational Emergency On Call;
• Drive new sales in existing accounts;
• Filling out accurate Electronic Service Reports;
• Customer training on new products and equipment;
• Perform installations of new / replacement dishwashers and other systems; adjust to particular operating parameters.
• On call requirement 1 in 3 weekends

To perform you must

• High school diploma or equivalent;
• Valid drivers license and clean drivers abstract;
• High degree of mechanical aptitude;
• Ability to use hand tools;
• Some sales experience;
• Electronic technology experience (excel, word, power point, apps);
• Ability to work rotational on call weekends.

Advantages

• Long Term Disability Insurance
• Dental insurance
• Medical and paramedical expenses insurance
• Life insurance
• Employee discount
• Social activities
• Gifts of recognition of seniority
• Employer's participatory RRSP
• Mobile holidays
• Dynamic team

Note

Why work for Sani Marc?

• We are a growing company that focuses on the well-being at work and the development of our resources;
• We believe in employee development, continuous learning, and opportunities to grow within the company;
• You will be eligible for our group insurance program after 3 month sof continuous service and the pension plan (with DPSP) after 1 year of continuous service;
• You may purchase our products for your home at a lower price;
• Company vehicle provided as well as phone and tablet;
• We take the health of our employees to heart; this is why we provide healthy snacks and reimburse a portion of the registration fees for physical activities.