Service Center Supervisor - Afternoon Shift

CHEP; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global logistics leader is seeking a Service Center Supervisor for the day shift in Vancouver. You will lead a team, enhance safety compliance, and manage operations to meet performance targets. This role requires strong leadership skills, a Bachelor's degree, and experience in production or customer service. Join a diverse team committed to sustainability and operational excellence in a hybrid work environment.

Benefits

Hybrid Work Model

Employee well-being programs

Diverse workplace

Opportunities for growth

Qualifications

• 5-7 years of front-line supervisory experience in production, manufacturing, logistics, or customer service.
• Experience with formal safety programs required.
• CHEP experience an asset.

Responsibilities

• Provide hands-on leadership by mentoring and coaching employees.
• Lead and enhance safety performance on shift.
• Manage shift maintenance activities and resolve equipment breakdowns.
• Drive continuous improvement initiatives.
• Monitor operational costs and yield.

Skills

Leadership

Safety compliance

Analytical thinking

Multitasking

Computer proficiency

Education

Bachelor's degree or College Diploma

Tools

Microsoft Office

SAP

Kronos

CMMS

Job description

Overview

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.

Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Position

Job Description

Are you ready to be part of a team that values safety continuous improvement quality and employee well-being CHEP is looking for a motivated Service Center Supervisor (Day Shift) to join our team in Vancouver Canada!

Key Responsibilities

• Provide hands-on leadership by mentoring coaching and guiding employees addressing employee relations issues and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift promoting a proactive safety culture through training accident prevention and rehabilitation programs ensuring compliance with safety standards.
• Manage shift maintenance activities resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift implementing best practices to enhance efficiency quality and cost-effectiveness across end to end operations.
• Monitor and manage the plants operational costs and yield working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions ensuring tasks are completed accurately and in line with company standards and operational goals.

Position hours are 3p-11p Monday through Friday

Position Purpose

Responsible for maintaining Zeroharm principles while providing product and service thatmeets or exceeds the internal and external customers expectations using the most costeffective methods available.

Major / Key Accountabilities

Direct manpower materials & work activity to achieve plant output to planned levels

• Manage performance on productivity quality and safety.
• Direct coach train and develop team members to meet corporate strategic goals andsafety initiatives.
• Conduct employment interviews and ensure compliance with new hire practices.
• Manage shift payroll and submission.
• Direct plant operations within CHEP SHE safety guidelines for all internal externalcustomers and contractors.
• Local Safety Champion and Co-Chair of the JHSC
• Collect validate & record key plant output information.
• Provide leadership for continuous improvement initiatives.
• Manage GRTW programs and Claims Management.

Qualifications

• Bachelors degree or College Diploma

Experience

• 5-7 years of front-line supervisory experience in production manufacturing logistics orcustomer service.
• Experience with formal safety programs required
• CHEP experience an asset.
• maintenance programs and knowledge of regulatory environment an asset

Skills and Knowledge

• Working knowledge of Six Sigma Lean Manufacturing or other continuous improvement programs are assets.
• Production planning experience relationship building analytical problems solving skills
• strong ability to multi-task and work within a team environment.
• Experience with recruitment hiring discipline and termination processes.
• Computer proficiency Microsoft Office required SAP Kronos CMMS are assets

Languages

• English
• Desirable: French

Titre du poste : Superviseur(e) du centre de service

Lieu : CHEP Exploitation

Remote Type

Not Remote

Employment Type

Full-Time

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential.

Important notice Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us for verification.