Service Advisor – Automotive Customer Experience

Cambridge Housing Authority; Whitby; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading automotive dealership in Whitby is seeking a dedicated Service Advisor to join its team. The successful candidate will provide exceptional customer service, estimate repair costs, and maintain automotive records. This full-time role offers competitive compensation and benefits, employee purchase plans, and opportunities for professional development. Ideal candidates exhibit strong communication skills and thrive in a fast-paced environment, ensuring customer satisfaction in every interaction.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Professional development opportunities

Company-wide appreciation events

Qualifications

• Minimum of 2 years dealership experience in a Service Advisor role required.
• Proven ability to provide an exceptional customer experience.
• Ability to thrive in a fast-paced environment with many priorities.

Responsibilities

• Estimating the cost and time needed for repairs.
• Welcoming customers and discussing their needs.
• Maintaining automotive records by keeping track of problems and corrective actions.

Skills

Customer Experience

Communication Skills

Organization

Automotive Knowledge

Technology Proficiency

Tools

CDK

Job description

A leading automotive dealership in Whitby is seeking a dedicated Service Advisor to join its team. The successful candidate will provide exceptional customer service, estimate repair costs, and maintain automotive records. This full-time role offers competitive compensation and benefits, employee purchase plans, and opportunities for professional development. Ideal candidates exhibit strong communication skills and thrive in a fast-paced environment, ensuring customer satisfaction in every interaction.