Service Advisor

Premier Truck Group; Quinte West; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading truck dealership in Ontario is seeking a Service Advisor to manage customer interactions, set appointments, and ensure accurate work orders. The ideal candidate will possess a high school diploma and a strong ability to communicate effectively. Join a team that values diversity and provides a comprehensive benefits package, including health insurance and training opportunities.

Benefits

Medical, Dental, and Vision Insurance

Life Insurance

Employee Assistance Programs

Paid Holidays and Paid Time Off

Group RRSP with Employer Match

Training

Work-Life Balance

Qualifications

• Combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Responsibilities

• Greet all customers whether on the phone or in person.
• Responsible for setting appointments, answering calls, and all inquiries.
• Physically walk the unit with the customer to complete the 'Walk Around Sheet'.
• Review walk around with customer and have them approve.

Education

High school diploma and/or GED

Job description

Overview

We are excited you are interested in our Service Advisor opportunity!

Premier Truck Group is proud to be an essential business throughout the Coronavirus pandemic, allowing for the sustained employment of our employees while keeping health and safety a top priority. We continually re-evaluate and improve procedures on an on-going basis to ensure we are up to date with practices that support today’s changing environment.

Winners Work Here! Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.

Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with nearly 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Why Join Our Winning Team?

Benefits

When you join our team, you’re rewarded with the opportunity work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Employee Assistance Programs
• Paid Holidays and Paid Time Off
• Group RRSP with Employer Match
• Training
• Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

Service Advisor Responsibilities

• Greet all customers whether on the phone or in person.
• Responsible for setting appointments, answering calls, and all inquiries.
• Physically walk the unit with the customer to complete the “Walk Around Sheet” (including last 8 of VIN, mileage, window tag, steering wheel tag).
• Review walk around with customer and have them approve.
• Verify and print any warranty or recalls for the customer’s vehicle.
• Verify customer contact information and method of payment including credit authorization.
• Complete and sign Work Order.
• Check history attached to work order.
• Be sure to attach all functional sheets to work order including Come Backs (Red), Quality Control (Yellow).
• Enter pertinent information in SSI for Express Assessment.

Service Advisor Requirements

• A high school diploma and/or GED is required.
• Combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Ready to Join?

Apply now to learn more about what Premier Truck Group has to offer!

Premier Truck Group is an equal opportunity employer.

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