Server

Gateway Casinos and Entertainment Limited; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a leading entertainment company as a Server at Playtime Casino. This part-time role involves providing excellent customer service in a fast-paced dining environment, ensuring guest satisfaction, and participating in promotional activities. The position offers flexible work hours, competitive wages, and opportunities for career growth within a dynamic team.

Benefits

Full benefits package for full-time employees

Supportive and fun work environment

Development and training opportunities

Family and friends discounts

Qualifications

• 2 years experience in a high-volume restaurant.
• Experience with cash handling and POS systems.
• Customer service training preferred.

Responsibilities

• Takes orders and serves food and beverages accurately.
• Maintains knowledge of products and promotions.
• Participates in promotional activities.

Skills

Customer Service

Communication Skills

Cash Handling

Public Speaking

Food Knowledge

Education

Serving It Right/Proserve/Smart Serve certification

Food Safe Level 1 certificate

Job description

Description

Position at Playtime Casino

Job Type: Casual/ Part-Time

Job Rate: $17.85/hr

The Gateway to Your Future

Do you like chatting and interacting with guests? Know how to have fun on the job, work well under pressure, juggle multiple demands in a team setting? If you like the flexibility of working evenings and weekends, in a fast-paced dining room, put yourself in the heart of the action.

Gateway is seeking a dynamic, outgoing, and energetic Server who loves to create buzz and excitement, as well as provide an outstanding and personalized guest experience. As a Lounge Server, you will increase guest loyalty by building a client network and promoting events and products. You can manage the needs of guests with a smile, bring stellar listening skills, and create a warm, comfortable dining experience guests will remember. We provide an excellent benefits package and competitive wages at a national company with more than 27 locations across Canada.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Maintains and demonstrates expert knowledge of products, events, and promotions.
• Takes orders, expedites, and serves food and beverages accurately within time guidelines.
• Participates in promotional activities including social media, events, and photo sessions.
• Introduces or presents live entertainment as required.

What You Bring

• Two years or more experience in a high-volume restaurant environment.
• Cash handling experience using POS system or cashier register.
• Tourism, promotion, marketing, entertainment, or event training experience preferred.
• Serving It Right (BC)/Proserve (Alberta)/Smart Serve (Ontario) certificates.
• World Host/Super Host or similar customer service certification preferred.
• Proven selling, marketing, and service skills in dining, retail, or promotions.
• Food Safe Level 1 certificate.
• Effective public speaking skills and presence.
• Ability to carry up to 30 pounds, specifically a fully loaded serving tray.
• Knowledge of specialty food and beverage items.
• Successful in-house testing on food and beverage knowledge and service delivery.

Why Work With Us?

Gateway celebrates and empowers our team members. A career here means working with great people, being recognized for your contributions, and opportunities for career advancement across our 27 locations. We support ongoing training and leadership development in a dynamic, fun environment. Join us and see what it's like to be part of a team that values your skills and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited is one of Canada's largest gaming and entertainment companies, operating 27 properties across British Columbia, Ontario, and Edmonton, Alberta. Employing approximately 8,648 people, Gateway offers a wide range of gaming, dining, and hospitality services. For more information, visit www.gatewaycasinos.com.

Apply Now!

Follow us on our careers social media pages! Gateway is an equal opportunity employer committed to diversity and inclusion. If you require accommodations during the recruitment process, please inform us.